Mummy Must Have™ ~ Soothing, Fun Necessities for Mother & Child

We value each and every one of our customers. It is not our policy to sell or provide your details to any other party. We will only use our customer’s details for our own purposes relating to marketing evaluation or to let you know about our own promotions or products on our website. If you are receiving emails from us that you would rather not have, please get in touch with us at: contactus@mummymusthave.co.uk

Copying of designs, photos or any works by Mummy Must Have (also known as Koala Comforts): All Mummy Must Have designs, photos and publications/written works are copyright covered and officially and legally recorded for authenticity. Any and all Mummy Must Have or Koala Comforts designs and/or publications/written works that are copied, extracted, reproduced, manufactured or otherwise used whether for presentation, sale, profit/non-profit is in no way permitted without official permission by Mummy Must Have. Mummy Must Have will in every case where un-authorised usage, manufacturing, distributing, selling, offering or copying of designs, any and all photographic images whether photographic, digital or otherwise, or written works/publications will introduce proceedings against those parties who are found to have done so, and efforts made to recoup any and all losses and costs incurred. Mummy Must Have will not in any case accept unauthorised usage of any of their designs, works, images or any other identifying factors associated with Mummy Must Have or Koala Comforts without their official authorisation. If in any doubt, please contact us at: contactus@mummymusthave.co.uk or telephone +44 (0) 23 8027 1109 between the hours of 10 a.m. and 5 p.m. U.K. G.M.T. time Monday to Friday.

Shopping with Us:

We hope you have an enjoyable experience with our website and while shopping with us. To purchase items from us, simply add them to your basket and checkout when you are ready. Payment is through Paypal, and you no longer require a Paypal account to process your payment, just a valid credit card. We currently ship within the U.K.; however if you are shopping from outside the U.K., please get in touch to enquire how much postage would be to your country.

Shipping, Delivery & Stock levels:

Our standard delivery charge is £3.95 to U.K. addresses; prices to addresses outside the U.K. upon request. We ship using Royal Mail First Class postage. We can try to get your items to you sooner by special arrangement; please contact us in advance of placing your order to discuss your options.

We endeavour to post all orders within 24 hours Monday to Saturday. We aim to keep adequate stock levels at all times, but if we do have circumstances that result in items being out of stock, we aim to advertise this fact either on our website or by advising you promptly upon receipt of your order.